Survey Results Prove Excellence at Academy Mortgage

Are you satisfied with your lender? When you get a loan with Academy Mortgage in Scottsdale, chances are that you will get a customer satisfaction survey and get the chance to tell us about your experience. Here is an example of a customer satisfaction survey for someone who worked with Scott Smith, one of our expert loan officers.

Campaign Name Closing Satisfaction Survey Results
Survey Name Your recently-funded customer completed the online satisfaction survey as part of your retention program.
Name Matthew B.


Experience with LO 4 – Excellent
LO Professionalism 4 – Excellent
Explanation of Terms 4 – Excellent
LO Communication 4 – Excellent
Responsiveness of LO 4 – Excellent
Program Satisfaction 4 – Excellent
Professionalism of Realtor 4 – Excellent
Professionalism of Title Co./Close Agent 4 – Excellent
Overall Experience 4 – Excellent
Comments Smooth sailing

Have questions about a home loan here in Maricopa County? Contact Scott for help today.

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Scott Smith: Highly Recommended

We love posting the letters and emails we get from our happy customers. Here is one from a happy client who worked with Scott Smith:

To Whom It May Concern:

I want to thank Scott Smith for the hard work he put into qualifying and securing a loan for us on behalf of Academy Mortgage. Given our unusual situation, another lender was unable to figure out our cash flow situation and told us we could only qualify for a fraction of the amount that we knew were actually able to qualify for.

Being that we have purchased several properties and have also refinanced a few of these properties over the past several years, we have dealt with many lending institutions. I have to say that dealing with Scott and Academy Mortgage has been the most positive experience we have ever had with a lender.  The communication was excellent (we have had loan officers before that we thought had forgotten that we even existed). We always knew exactly were we were in the process. In addition, we received a very competitive rate from Academy Mortgage.

Scott is very personable and feels like an old friend. He is on top of his game. Scott has instilled confidence in us and we now consider him our “go to” guy for our future mortgage needs. I highly recommend you give him a call if you are in need of a mortgage.

~ M. Dampier

Have questions about a home loan here in Maricopa County? Contact Scott for help today.

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FHA 203k Loans in Arizona: Very Popular

az fha 203k loan for repairs

In the current real estate market in Phoenix, many homes for sale are either owned by a bank who has gotten the home back in a foreclosure or are a short sale where the homeowner is hoping to avoid foreclosure. And many times with bank-owned homes or short sales, the home is in need of [...]

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White House Lowers FHA Streamlined Refinancing Fees

As many as three million borrowers with government-insured mortgages may be eligible for lower borrowing costs when they participate in streamlined Federal Housing Administration (FHA) refinancing, according to the White House Administration on Tuesday, March 6. The fresh round of changes from the administration affects loans the Federal Housing Administration insures and would reduce fees [...]

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Getting a Mortgage One Year After a Short Sale Is Possible

Many people who live in Arizona have went through a short sale in the last few years and are now wondering “how long after a short sale can I get a new mortgage?” In the case of Sharon Johnson-Smith, Academy Mortgage and Steve Alonso were able to get them into a new home with financing [...]

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Closing Satisfaction Survey Results

Are  you satisfied with your lender? When you get a loan with Academy Mortgage in Mesa, chances are that you will get a customer satisfaction survey and get the chance to tell us about your experience.  Here is an example of a customer satisfaction survey for someone who worked with Scott Smith, one of our [...]

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