Are you satisfied with your lender? When you get a loan with Academy Mortgage in Scottsdale, chances are that you will get a customer satisfaction survey and get the chance to tell us about your experience. Here is an example of a customer satisfaction survey for someone who worked with Scott Smith, one of our expert loan officers.
| Campaign Name | Closing Satisfaction Survey Results |
| Survey Name | Your recently-funded customer completed the online satisfaction survey as part of your retention program. |
| Name | Matthew B. |
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| Experience with LO | 4 – Excellent |
| LO Professionalism | 4 – Excellent |
| Explanation of Terms | 4 – Excellent |
| LO Communication | 4 – Excellent |
| Responsiveness of LO | 4 – Excellent |
| Program Satisfaction | 4 – Excellent |
| Professionalism of Realtor | 4 – Excellent |
| Professionalism of Title Co./Close Agent | 4 – Excellent |
| Overall Experience | 4 – Excellent |
| Comments | Smooth sailing |
Have questions about a home loan here in Maricopa County? Contact Scott for help today.
In the current real estate market in Phoenix, many homes for sale are either owned by a bank who has gotten the home back in a foreclosure or are a short sale where the homeowner is hoping to avoid foreclosure.









